Client Forms

If you’re new to Body Philosophy or it has been a while since you’ve been new to us, our booking system will send you a brief health questionaire to ensure there is nothing that would preclude you from getting a safe waxing service. This is kept in a secure server with only your provider being able to see it. If we have any questions based on something we see on your form, we will reach out or ask additional questions when you arrive. We aren’t able to see anyone without this form.

 Arrival Times

Please arrive 5 minutes before your appointment time to ensure a leisurely opportunity to use the restroom, etc. Arriving late, more than ten minutes after your scheduled appointment time, could result in your appointment being cancelled and being subject to the cancellation policy. We are located in the same building at Boots Chiropractic. Enter the glass entrance from the parking lot and then go into the door that says “et cetera” on it. We have a yellow couch and a neon sign. We will look for you there!

Cancellation Policy

If you can't make it to your appointment, please phone or text with a minimum of 24 hours notice whenever possible. An appointment has been reserved specifically for each client. While we understand that life happens, clients who cancel services with less than 24 hours notice, for any reason, will be subject to a cancellation fee valued at 50% of the cost of their booking. If through our efforts exhausting our waitlist we are able to refill or partially refill the appointment time, the cancellation fee may be reduced. Please reach out regarding personal extenuating circumstances. Each client is required to keep a valid credit card on file to cover this fee. Clients with a invalid card on file will not be able to rebook with the business until their cancellation fee(s) are paid in full. New clients to Body Philosophy or clients booking more than 90 minutes worth of services may be required to make a deposit of 50% of the value of their service to hold their appointment time, refundable up to 24 hours before the start of their service. Please call or text (920) 460-9920 with any questions or concerns. Thank you for understanding.

New Client Online Booking

New clients who are using online booking to schedule their first appointment will be asked to put a credit card on file to hold their reservation. This is not used to pay for your appointment, and there are no authorizations or preliminary charges. This is simply for use in the case of late cancellations or no-show appointments. Alternatively, you may be asked to pay a 50% deposit to hold your appointment.

For clients who do not show for or cancel a scheduled appointment with less than a 24-hour notice, we reserve the right to charge the credit card on file a 50% cancellation fee. The credit card number on file is hidden from me and would only be used in the instance stated above.

Payments

Cash and all major credit card are accepted. We now have the ability to charge your card on file for your services should you direct us to do so as an option.

No Shows & Missed Appointments

No-call/no-show appointments or chronic short notice cancellation situations may require the client to post a non-refundable down-payment of 50-100% of the cost of the service on future bookings or to be dismissed from the practice on a case-by-case basis.

No Anonymous Clients. No Sexualization of Services.

We do not allow booking without a valid credit card and do not see “anonymous” clients or clients who wish to book under a pseudonym. We are a professional, licensed establishment and do not tolerate any behaviour perceived as sexual advance, innuendo, or comment.

*This section under construction

PROFESSIONALISM

DRAPING

Draping is the professional method used by estheticians to cover parts of the body not currently being worked on. Not only does it help to keep the body warm during your service, but the experience is meant to help you feel safe and relaxed in our space: aware that your modesty and individual comfort are always at the forefront of our minds. Draping for body waxing services will be discussed with you before the start of your service and depend on what body area is being worked on.

Talking

Some people really love to talk during their service: some don’t. As your self-care provider, my intention is to create an environment that’s relaxing and enjoyable. I love to catch up and hear what’s going on in your life, but don’t feel pressured to talk much if you don’t want to. For body waxing, we try to engage in conversation to ensure your comfort and take your mind off of any discomfort. We love getting to know our clients!

After Your Appointment

Your esthetician will discuss after care with you. If you are new to our studio, we will provide you with an after-care instruction card and an exfoliating glove as a jumping off point and discuss further needs and considerations from there. We do offer high-frequency as an add on an as-needed basis.

Directions

Not sure how to get to the studio? Visit our New Studio page for a map and directions on where to park.